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Shop, Earn, Redeem.

Your Pathway to Delicious Rewards!

Members Automatically Enrolled in Our Loyalty Program*

How to Earn Points

Sign Up/Login

Create an account or log in to your existing account to begin earning points.

Place Order

Make a purchase to earn points. You’ll receive 5% of your order total back in points.

Receive Points

Accumulate points with every purchase, which will be credited to your account.

Redeem Rewards

Use your accumulated points to redeem discounts on future orders.

1 Point = R1 (incl Vat)

Loyalty Program FAQ

How do I earn points?

Once you subscribe to our loyalty program, you'll earn points for every order. Get 5% of your order total back in points for a future order.

How much are my points worth?

1 point = R1 (incl VAT)

Are the points indicated on my invoice? (Example)

Yes, the points will be shown as a “Coupon” on your invoice. The amount you see is
exclusive of VAT, which will be charged on the total purchase value of the transaction
but excludes the delivery fee. For example, if you have loyalty points worth R36,
R31.30 will be reflected on your invoice.

  Items Subtotal (excl):R712.69Purchase value of products
Coupon(s):-R31.30R36 – 15% VAT = R31.30
Subtotal:R681.39Purchase value (excl) – Coupon value (excl)
VAT:R102.21R681.39 x 15% VAT
Subtotal (incl):R783.60Subtotal (incl)
Shipping:R75.00Add delivery fee (no VAT charged/incl)

I did not receive any points when I bought a product(s) discounted on promotion?

Unfortunately, points are not earned on already discounted/promotional items.

I did not receive any points on my latest order?

We kindly ask that you verify that you are signed into your rewards account and have not accidentally checked out as a guest. It is important to be logged in when making purchases to ensure that you earn points. If you have mistakenly completed a purchase as a guest, please don't hesitate to contact us at so that we can assist you in applying your points to your account.

How do I sign up for the Loyalty Program?

To sign up for the Loyalty Program, all you need to do is create an account using your email. It's completely free to join, and once you sign up, you'll start receiving exclusive emails about sales, promotions, and our latest products. If you already have an account or receive our emails, you're already part of our rewards program, so you can just relax, sign in, and start earning points!

Will I receive points for purchases I made prior to signing up?

You will only earn points for purchases made after creating your rewards account. Please make sure to create an account before placing an order to earn points!

Does it cost anything to start earning points?

Joining is completely free! Head to Cleo’s Loyalty page to begin.

Is there a limit to how many points I can earn?

Nope! That’s the best part about being a rewards member! You will always have an opportunity to earn more points by shopping with us.

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