How to Earn Points
Sign Up/Login
Create an account or log in to your existing account to begin earning points.
Place Order
Make a purchase to earn points. You’ll receive 5% of your order total back in points.
Receive Points
Accumulate points with every purchase, which will be credited to your account.
Redeem Rewards
Use your accumulated points to redeem discounts on future orders.
1 Point = R1 (incl Vat)
Loyalty Program FAQ
Once you subscribe to our loyalty program, you'll earn points for every order. Get 5% of your order total back in points for a future order.
1 point = R1 (incl VAT)
Yes, the points will be shown as a “Coupon” on your invoice. The amount you see is
exclusive of VAT, which will be charged on the total purchase value of the transaction
but excludes the delivery fee. For example, if you have loyalty points worth R36,
R31.30 will be reflected on your invoice.
| Items Subtotal (excl): | R712.69 | Purchase value of products |
| Coupon(s): | -R31.30 | R36 – 15% VAT = R31.30 |
| Subtotal: | R681.39 | Purchase value (excl) – Coupon value (excl) |
| VAT: | R102.21 | R681.39 x 15% VAT |
| Subtotal (incl): | R783.60 | Subtotal (incl) |
| Shipping: | R75.00 | Add delivery fee (no VAT charged/incl) |
| Total: | R858.60 |
Unfortunately, points are not earned on already discounted/promotional items.
We kindly ask that you verify that you are signed into your rewards account and have not accidentally checked out as a guest. It is important to be logged in when making purchases to ensure that you earn points. If you have mistakenly completed a purchase as a guest, please don't hesitate to contact us at sales@cleos.co.za so that we can assist you in applying your points to your account.
To sign up for the Loyalty Program, all you need to do is create an account using your email. It's completely free to join, and once you sign up, you'll start receiving exclusive emails about sales, promotions, and our latest products. If you already have an account or receive our emails, you're already part of our rewards program, so you can just relax, sign in, and start earning points!
You will only earn points for purchases made after creating your rewards account. Please make sure to create an account before placing an order to earn points!
Joining is completely free! Head to Cleo’s Loyalty page to begin.
Nope! That’s the best part about being a rewards member! You will always have an opportunity to earn more points by shopping with us.